These General Terms and Conditions apply to all activities facilitated through the online store available at promo24shop.com (hereinafter referred to as “the Website”). These Terms and Conditions are binding for all users. Please read them carefully. If you disagree with any part of these Terms and Conditions, or if you entirely reject them, you must refrain from using our Website and services. These Terms and Conditions constitute a valid contract between you and the company.
The Website is provided “as is,” and the company does not offer any warranties or guarantees, either directly or indirectly, regarding the products’ ownership, marketability, or suitability for any specific purpose.
The Website owner will exercise due diligence to ensure that the information provided on the Website is accurate and up-to-date. However, the owner reserves the right to modify or discontinue the Website’s content or services at any time without prior notice. Additionally, the owner may alter the services, products, prices, or programs described on the Website without warning.
Website: The online platform available at https://promo24shop.com, operated by the company, which includes an online store.
User: Any individual who uses the Website.
Buyer (or “you”): Any individual who completes a purchase through the online store.
Consumer: A natural person who purchases or uses goods and services for purposes outside their professional or commercial activities. For the purposes of these Terms and Conditions, all buyers are considered consumers.
Privacy Policy: A document detailing the processing of personal data on the Website. The Privacy Policy is available [here].
Cookie Policy: A document outlining the use of cookies on the Website. The Cookie Policy is available [here].
These General Terms and Conditions govern the operation of the online store, define the rights and obligations of users and the store, and regulate the commercial relationship between the store and the buyer. The Terms and Conditions applicable at the time of purchase (when the online order is placed) are binding on the buyer. Users will be informed of these Terms and Conditions each time an order is placed. By placing an order, the user confirms that they have read and accepted these Terms and Conditions.
Accepting these Terms and Conditions when placing an order constitutes a binding contract between you and the company. Please read them carefully before confirming your order. If you do not agree with these Terms and Conditions, you may not use the services provided by our online store. Partial acceptance is not permitted. To complete a purchase, you must fully accept the Terms and Conditions in effect at the time of purchase.
The company operates the online store in accordance with these Terms and Conditions. The store is generally available to buyers, though the company reserves the right to temporarily disable or suspend it without notice.
The online store may occasionally be unavailable, or payments may be temporarily suspended due to maintenance or updates. The company will not be held liable for any damages incurred during such periods.
A sales contract between the supplier and the buyer is considered concluded when the buyer confirms the order (the buyer receives a confirmation email with the status “Order Confirmed”). From that point onward, all prices and purchase conditions are fixed and binding for both parties. The sales contract is stored electronically on the company’s server.
Purchase Process:
Selection: The buyer selects the desired item(s) and quantity, then clicks “Add to Cart.” For multiple items, this process is repeated. Once the selection is complete, the buyer proceeds to checkout by clicking “Complete Order.”
Details: The buyer fills out a form with personal information required for delivery. They may also choose delivery options, add additional products or services, and review the estimated delivery date. Payment methods are selected, and the final amount is calculated before completing the purchase by clicking “Complete Purchase.”
Confirmation: After purchase, a confirmation message is displayed on the Website, and a confirmation email is sent to the buyer, including order details, usage instructions, and information on returns or complaints.
All information provided during the order process will be handled in accordance with the Privacy Policy, accessible via the link at the bottom of the page.
The total purchase amount, including delivery or other applicable costs, will be charged upon order confirmation. You will be informed of any additional costs before confirming your purchase.
The Website offers discounts and promotions that reduce product prices. Promotions are valid for a limited time and are non-cumulative unless otherwise specified. Some promotions are exclusive to new users.
Prices do not include shipping costs. Shipping options and costs are displayed during checkout. The company offers standard and express delivery. Express orders are prioritized for processing and packaging.
Delivery times are provided at checkout. The company reserves the right to extend delivery times due to high demand or shipping delays.
If the buyer is unavailable during delivery, the courier will attempt a second delivery the following business day. If the second attempt fails, the package will be returned to the sender.
For prepaid orders that are not delivered, the amount paid will be refunded within 8 business days.
The use of products purchased from our online store may pose risks to life and physical safety. By ordering and/or using these products, you acknowledge and accept these risks. The company is not liable for any damages resulting from the use of the products, whether used correctly or incorrectly.
Buyers have the right to withdraw from the contract within 14 days of receiving the product. To exercise this right, the buyer must return the product in its original condition and packaging. The buyer is responsible for return shipping costs.
Refunds will be issued using the same payment method used for the purchase.
The right of withdrawal does not apply to:
Customized or personalized products.
Perishable goods.
Sealed products that cannot be returned for hygiene reasons (e.g., cosmetics, underwear).
Digital content if the download has started.
If a product is defective or damaged, buyers may:
File a shipping warranty claim within 48 hours of delivery.
Claim a 24-month warranty for technical products.
Submit a product complaint for material defects.
The company will respond to complaints within 3 business days and may offer a replacement, refund, or repair.
All content on the Website, including text, images, and videos, is protected by copyright and intellectual property laws. Users may not use this content for commercial purposes.
The company is not liable for damages resulting from the use of the Website or products. The Website and store are provided “as is,” without warranties.
These Terms and Conditions constitute the entire agreement between the buyer and the company. Any disputes will be governed by the laws of the United Kingdom. The company reserves the right to modify these Terms and Conditions at any time. Continued use of the Website constitutes acceptance of any changes.
For further information, please refer to the Privacy Policy and Cookie Policy.